Last updated September 1, 2026
Terms of Service
The basics of using Vola.
This is placeholder policy text for a preview build — it hasn't been reviewed by legal counsel and shouldn't be treated as Vola's final policy.
Vola is an independent service
Vola is not a government agency, embassy or consulate. We don't make visa decisions — the relevant government authority does. We help you prepare and submit a correct application.
Using this site
Use Vola's tools to research and prepare your travel documentation. Don't misuse the site, attempt to disrupt it, or submit information you know to be false.
About demo data
Content marked as demo data is illustrative only and not a real visa determination. Always confirm requirements with the official government source before booking travel.
Applications, fees and payment
Where Vola charges a service fee, it's shown before you submit an application, separate from any government fee. Government fees are set and collected by the relevant authority, not Vola.
Liability
Vola prepares and supports applications but doesn't guarantee approval — final decisions rest solely with the relevant government authority.